Empowering Your Mobile Experience
Etisalat Cellular Networks LLC delivers leading mobile voice, high-speed data, and tailored enterprise solutions powered by future-ready 4G and 5G coverage across the UAE. Wherever you go — from Dubai’s bustling cityscape to the calm of desert outskirts — our mission is to keep individuals, families, and businesses effortlessly connected. We are your partner in innovation, digital transformation, and telecommunications excellence across every corner of the Emirates.
About Etisalat Cellular Networks LLC
Founded in the heart of Dubai, Etisalat Cellular Networks LLC is the embodiment of innovation, reliability, and local commitment in the world of telecommunications. Our story began with the vision to empower the UAE with accessible, high-speed mobile communication — a promise we continue to fulfill every day.
Over the decades, we have connected millions — from young professionals navigating the dynamic life of Dubai, to families in Abu Dhabi, and entrepreneurs innovating across Sharjah and beyond. We are proud to be the force behind vibrant digital engagement, bridging distances, and supporting communities from the coastline to the dunes.
Our mission is to revolutionize mobile communication through a blend of cutting-edge technology and human-first solutions. We believe that true connectivity means reliability, honesty, and understanding the ever-evolving needs of our customers. Every innovation we introduce is inspired by the spirit of the UAE: forward-looking, diverse, and ambitious.
As the nation’s demand for data, mobility, and smart digital services grows, so does our dedication. We’ve invested in a resilient 4G and 5G network that covers urban skyscrapers and remote outposts alike. As digital transformation accelerates, Etisalat Cellular Networks LLC is the trusted advisor for enterprises seeking secure, scalable communications, and the reliable friend for families staying in touch with loved ones.
Customer satisfaction is not just a metric for us — it’s a core value. Our multilingual support teams, based right here in the UAE, are available 24/7, driven by the Emirati tradition of hospitality and service.
Sustainability is woven into our operations, from energy-smart network infrastructure to community engagement, ensuring our impact is positive today and tomorrow.
Etisalat’s values guide us: relentless innovation in connectivity, world-class customer support, enterprise-grade reliability, and a strong commitment to environmental and social responsibility.
We’re here to lead, listen, adapt, and serve — making every connection matter, for you, for your business, and for the future of the UAE.
Pioneering advances that anticipate tomorrow’s needs, from 5G to IoT, for the Emirates and beyond.
Round-the-clock help from dedicated UAE-based experts who listen, resolve, and care about your experience.
Robust, secure network infrastructure designed to keep businesses and families seamlessly connected without interruptions.
Building a brighter future for the UAE with green technologies, waste reduction, and community engagement.
Our Services
Discover a diverse portfolio of mobile and connectivity solutions designed for the UAE’s unique demands. From high-speed data plans and secure business communications to IoT integrations and responsive customer support, Etisalat Cellular Networks LLC empowers individuals and enterprises alike.
4G/5G Mobile Coverage
Wherever you travel within the UAE, our extensive 4G and next-generation 5G networks ensure your smartphone and mobile devices enjoy consistent, ultra-reliable connectivity. Whether it’s video conferencing from your office in Dubai or streaming on the go in Al Ain, we have you covered. Enterprise clients benefit from dedicated signal optimization and advanced fallback protocols, keeping mission-critical operations running smoothly—always.
Best for: Consistent mobile data, voice, and business applications.
Prepaid & Postpaid Plans
Enjoy flexibility and value with a wide range of prepaid and postpaid plans tailored to every lifestyle and business need. Our plan selector makes finding the perfect solution simple—choose from SIM-only, bundled data, voice/text, or device plans. Set up auto-renewal, monitor usage with our mobile app, and receive rewards for your loyalty. Our plans are transparent with no hidden fees.
From AED 99/month - Multiple packages available.
IoT Connectivity
Connect and manage your smart devices, connected vehicles, and industrial assets with Etisalat’s IoT SIMs and robust platform. Built for smart homes, logistics, energy, health, and urban improvement, our solutions transform ordinary objects into intelligent endpoints. Enterprise dashboards and APIs help organizations scale securely while benefiting from UAE-wide low-latency coverage.
Popular use: Smart city sensors, asset tracking, healthcare.
Enterprise Mobile Solutions
Empowering organizations across the Emirates, we deliver custom-built private mobile networks, unified communication tools, and robust device management. Our advanced security protocols ensure compliance and data privacy for government, banking, logistics, and healthcare sectors. Speak with our enterprise team for pilot programs, proof-of-concept, and tailored solutions.
Contact us for bespoke pricing.
24/7 Customer Support
Enjoy true peace of mind with our multilingual support center available day and night. Reach us via phone, WhatsApp, chat, or in-person at our conveniently located service hubs across the Emirates. Our agents undergo continuous training to offer quick, decisive help with everything from bill payment to technical troubleshooting.
Support in Arabic, English, Hindi and more.
Why Choose Etisalat?
Unmatched UAE Coverage
Leading coverage that connects you — city, suburb, and remote locations alike — for ongoing conversations, seamless streaming, and business resilience across the Emirates.
Secure & Private
State-of-the-art security defends your business and personal data from evolving cyber threats—so you can communicate and transact with confidence. Full GDPR compliance ensured.
Future-Proof Solutions
By constantly investing in new technologies and scaling our infrastructure, we guarantee you stay ahead—ready for whatever tomorrow brings. Supporting IoT, 5G, AI and more.
Dedicated Local Support
A dynamic team rooted in Dubai offers advice and action in Arabic and English. We answer your call from the UAE, around the clock, with accessible in-person and digital help.
How We Ensure Excellence
At Etisalat Cellular Networks LLC, the customer is our compass. Every feedback, every idea, and every challenge you share is systematically folded into how we design, evolve, and support your mobile experience. Your voice—combined with network analytics and focus group insights—fuels continuous improvement and real, tangible upgrades across our service portfolio.
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Listen & Understand
We actively seek out your input through frequent online surveys, in-person events, and digital usage analysis to ensure our network evolves from your real needs.
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Act & Improve
Our teams transform insights into action—upgrading data speeds, introducing smarter plans, and launching new features swiftly so your experience exceeds expectations.
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Follow Up
We connect back with you, report on progress, and ensure the service delivered meets your evolving needs—because we believe improvement is a conversation, not a finish line.
What Our Customers Say
“Etisalat transformed our operations with reliable 5G access and exceptional business support. Response times are excellent and the dedicated account manager for Dubai Logistics truly understands our business.”
Amir Ali IT Director, Dubai Logistics
“Fast support and simple mobile plans helped me stay connected to clients anywhere. Subscription management is easy, rates are fair, and I love the rewards program for frequent top-ups.”
Sara Ahmed Freelancer
“Switching to Etisalat’s IoT bundles gave us the ability to scale globally and gather real-time fleet data. Security protocols are top-notch and onboarding was quick and seamless.”
Julian Smith Startup Founder
“As an Abu Dhabi-based architect, I rely daily on strong mobile signal at construction sites. Etisalat not only provides excellent coverage, but support is refreshingly personal and available in Arabic, which feels welcoming and respectful.”
Mariam Al Nuaimi Architect
“My family appreciates Etisalat for their clear pricing and helpful in-person support staff in Sharjah. Switching to a family plan was easy and has saved us money without sacrificing any features.”
Faisal Al Mansoori TeacherWe Value Your Feedback
Help us shape the future of telecommunications in the UAE by sharing your experience with Etisalat’s services. Whether you’ve had a fantastic moment or encountered a challenge, your feedback directly informs how we enhance voice, data, and support at every level. Our survey takes just a few minutes and is completely confidential.
Frequently Asked Questions
Get in Touch
- Sun–Thu: 08:00 – 18:00
- Fri–Sat: 09:00 – 15:00